Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
5 months ago

HN email not forwarding

Remy , Damian , Liz , Amanda  Email is not forwarding again.  I have it set up to forward to an external email account and it had been working just fine, then it suddenly stopped working a few days ...
HN email not forwarding
Performance
Remy's avatar
Remy
Moderator
4 months ago

maratsade,

 

Thanks for following up! I'll have this sent over to be looked at, and will update you when I hear something back! 

 

Thanks,

Remy

maratsade's avatar
maratsade
Distinguished Professor IV
4 months ago

Thank you, Remy.  I appreciate the help. 😊

  • Remy's avatar
    Remy
    Moderator
    4 months ago

    maratsade,

     

    We appreciate your patience! I've received word that the issue should be resolved. Please let us know if the forwarding is operating as it should!

     

    Thanks,

    Remy

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      4 months ago

      Remy 

       

      Nope, still not working.  I should've received a notification of your post, but it didn't come. 😞

      • Remy's avatar
        Remy
        Moderator
        4 months ago

        maratsade,

         

        Thank you for your continued patience! I've been notified that the email vendor is still investigating and looking into a permanent fix. In the meantime, it's recommended to create a mail filter to work around the issue.

         

        Thanks,

        Remy