Forum Discussion
HN9000 - Code 30 - Too Many Bad Slots
Hello. For the last few days, I have been getting "Code 30 - Too Many Bad Slots" after the modem starts up. It will go into the "Code 25 - Terminal is Fully Operational" first, but there will be no c...
Good morning David,
Welcome back, thanks for sharing what's happening. I ran diagnostics on your site and I do see that the dish could use a repoint for optimal signal. I can dispatch a tech, but if you'd rather upgrade to Gen 5, by all means you can do that too. You can upgrade online via Shop/Upgrade at http://my.hughesnet.com/ .
If you want me to dispatch a tech, please let me know your preferred date(s) and times for a visit.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Good morning David,
Welcome back, thanks for sharing what's happening. I ran diagnostics on your site and I do see that the dish could use a repoint for optimal signal. I can dispatch a tech, but if you'd rather upgrade to Gen 5, by all means you can do that too. You can upgrade online via Shop/Upgrade at http://my.hughesnet.com/ .
If you want me to dispatch a tech, please let me know your preferred date(s) and times for a visit.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Thanks for the fast reply Liz. If a repoint is necessary, I think I will go ahead and upgrade, thanks. Hopefully, the tech won't have to come clear from the other side of the state this time. :) Thanks for your time!
David.
You're very welcome, David. I hope that since you first signed up, there's a closer dealer now to upgrade you!
-Liz
