Forum Discussion
HN9000 Connection Problems
My HN9000 has been disconnecting from around 8 or 9pm to 9 or 10am then it works normally this has been going on for about 3 or 4 days. First the TurboPage goes down nothing works no matter how long ...
Hi Satellite Hermi,
I'm glad you found the community, thank you for posting. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to repeak your dish and do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for Saturday, Sep 30, 2017 between 8:00 AM-11:00 AM. Call us at 866.347.3292 and reference case #106434045 if you need to reschedule. Please let us know how the site visit goes.
Hi Satellite Hermi,
I'm glad you found the community, thank you for posting. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to repeak your dish and do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for Saturday, Sep 30, 2017 between 8:00 AM-11:00 AM. Call us at 866.347.3292 and reference case #106434045 if you need to reschedule. Please let us know how the site visit goes.
- Thank you Liz will do that just checking though is there a fee for it?
There shouldn't be any. Usually when they schedule a dispatch like this as a courtesy there is no cost to the customer.
What Gabe said, this dispatch will be at no cost to you. :)
- Thanks you two I just had to be sure.
