Forum Discussion

joycesinchak's avatar
joycesinchak
New Poster
1 month ago

hughes not cooperating

I have Ring and my cameras are not working.  Ring gave me instructions for Hughes to change some items in my modem and Hughes refuses,  what should I do?  I spent approx 5 hours on the phone yesterday

Performance

2 Replies

  • Remy's avatar
    Remy
    Moderator
    1 month ago

    joycesinchak,

     

    Thanks for reaching out! I see this is your first post. Welcome to the Community! I'm sorry to hear you've been having some issues. We'd like to help out, but I was unable to locate your account through your Community profile. Please send us a private message at the link attached below with your account number or a phone number attached, detailing the issues you're experiencing. Please let me know here once you've sent the PM.

     

    https://community.hughesnet.com/users/Remy/102584

     

    Thanks, 

    Remy

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    1 month ago

    joycesinchak​, 

    Best thing you can do now is wait for the reps on this site to see your post and reply to you.  They can work with you on this and clarify issues for you (if there are any).  Hang in there.