Forum Discussion
Hughesnet and Amazon
So its been a couple of days since Hughesnet was installed in my home and to say I'm not impressed is an understatement, Gen5 is supposed to be fast, well it's no way as fast as Verizon's 4LT service...
Could you please try disabling Web-Acceleration for us and let us know if that works for you? Also, when you use Chrome (if that's possible) what error message do you get in that? Chrome usually provides a description that can be used.
1: Visit http://192.168.0.1 in your web-browser.
2: Click the "i" icon at the top of the HT1100/2000w System Control Center (also known as the SCC). It is highlighted in red in the image below.
3: Click on "Web Acceleration" then "Control" outlined in red.
4: Click on "Web Acceleration Enabled", this will change to an orange button that says "Web Acceleration Disabled".
5: Restart your browser and try browsing the website.Good morning folks,
Just got an update from engineering that this should be fixed. If you have made any changes to your system while troubleshooting this, please revert to your original settings before the issue occurred and let us know how it goes.
Your cooperation, patience, and understanding are much appreciated.
Can you get us a screenshot of the error that's happening when you try to log into your account? I am able to log into mine with zero issues.
Sure here you go
Just to see what happens i tried to open the Verizon website and Time Warner now Spectrum same thing happening, same message. Looks to me like Hughesnet is deliberatly blocking sites that are in some way connected to internet services or streaming video ?
" Looks to me like Hughesnet is deliberatly blocking sites that are in some ........."
Looks to me like your browser is timing out.
Suggestions:
Try a different browser
Try disabling Web Acceleration
When I've had that issue with Safari (Safari can't open the page), I check for updates, clear the cache and cookies, and reboot the computer. I have also tried changing DNS servers, and rebooting the modem. One of those things usually works. ETA: When it doesn't, I call Apple support. They can usually figure out what's going on right away. You may want to give that a try too.
