Forum Discussion

PamD's avatar
PamD
New Member
2 years ago

HughesNet Home Page - Constant Login

Up until a few months ago, once I had logged into the home page I remained logged in. I have emailed twice about this but received no response (so much for the 24hour response!). I now have to login several times a day if I want to view my usage and other info. on the home page. It gets so frustrating! If an hour passes after first login in, I have to login again ........ and again, and again!

 

What changed and how can this be fixed?

 

FYI: I use FF browser, though I doubt it is a browser issue given I am not logged out of other sites I am a member of.

 

 

 

constantly logging in
login requirements
Performance
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    2 years ago

    Does it ask you to login again to get to the community's homepage (https://community.hughesnet.com), or when you want to check your usage/account info (accessed by clicking on the links on the ribbon)? If the latter, it's probably a security measure and it may be a feature, not a issue.