Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
2 years ago

HughesNet Mobile not updating on iOS

Hi mods,   The HughesNet Mobile app is not updating on iOS.  It starts updating, and as soon as it gets to the end, it stops, then goes into a cycle of trying to update but failing just as it hits ...
Performance
Jay's avatar
Jay
Moderator

Thank you for your patience on this. Just heard back from the developers who have recommended uninstalling and reinstalling the app. Have you already given that a try? 

 

Thanks,

Jay

maratsade's avatar
maratsade
Distinguished Professor IV
2 years ago

Thanks, Jay! 

 

Yup, like I wrote in my OP: "Had to finally delete the apps and download from the app store, which installed the new version. Still, would have liked to be able to just update it, as the update was a very small file, unlike the whole app." 😁

  • Jay's avatar
    Jay
    Moderator
    2 years ago

    Oh, I'm sorry about that! I'll make sure they're aware and keep you updated.

     

    -Jay

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      2 years ago

      No worries! Thank you for working on this, Jay (and Amanda!). 😊