HughesNet Reps - Speed Testing Official Word
To help prevent any confusion, misinformation, incorrectly given speed troubleshooting steps and future disagreements, could you please verify and give official word that the required speed testing t...
Forum Discussion
a sticky post would be nice...
maratsade wrote:a sticky post would be nice...
Good idea. :)
Actually, that's a great idea. I don't know how many people are like me when it comes to support communities, but when I go to one for something I tend to peruse for a bit and search for posts that may apply to my issue or situation. Having the speed testing protocol as a sticky post would definitely help people who do the same thing, so that when they create their post they already have a head start.
I'd be happy to volunteer my speed testing macro for the instructions (the one I was testing earlier). Though it's considerably longer than what's often posted, it's very thorough. If this and this, then proceed, and this is how you do it, and how you set up for it.
I like searching for posts too, but I find it a lot easier if policies and procedures are on sticky posts. I think your macro's fine and maybe that's what should be added to the collection of official sticky posts under Tech Support. I would like the post to include an official pronouncement regarding the preferred testing method for this community, so there are no misunderstandings in future.
Agreed.
