Forum Discussion
HughesNet Voice just recently stopped
Good morning kitnbob,
Thank you for your patience while this was addressed. Please retest and see if calls show up in your call records now.
-Liz
Well, it was a thought. As you say, always something -- and always on the weekend, it seems. I hope the mods here have an answer for you tomorrow.
Thanks maratsade
My last comment , till I hear from the reps, is about the smart phone.
AT&T allows wi-fi Calling when detecting No Data service.
I turn on Airplane mode after getting home, manually start wi-fi so I can us my phone for e-mail ect.
If I receive a call or a text, (cell data) I comes thru using wi-fi Calling.
When I try to call out, the phone says, turn off the Airplane mode.
Thats a catch-22. :smileywink:
If Hughes Voice were working, I would Call my cell.
Please keep in mind that, while some may be able to get it to work, HughesNet doesn't officially support WiFi calling with a smart phone.
That's not to say that whatever is causing problems with your HughesNet Voice service might not also be causing problems with your smart phone's WiFi calling, but only that they don't support the latter, including troubleshooting issues with it.
Hopefully whatever is causing the Voice issue is a simple fix and they'll have you back up and running quickly. 🙂
Hey GabeU
Thanks for the reply.
AT&T just enabled that feature in my LG phone earlier this year and its been working fine most of the time.
The phone was texting and receiving calls in airplane mode just fine. Till I rebooted everything this morning.
The phone basically objected to me trying to text or make a call with No Data available.
I would call the cell from the land line and it would receive the call and then send and receive texts.
Untill that, I was perfectly happy for the past 2 years sending email, instant messages, surfing over wi-fi, ect.
I cant test the cell phone for incoming calls today
because HughesNet Voice just recently stopped.
:smileysurprised:
The latency must be improving at 10:50 PM
after reading your inputs, I tried the cell phone one more time.
miraculously the cell phone called out over wi-fi to the HughesNet Voice number.
so I left a voice mail.
It slowly downloaded to the HughesNet Service Master dashboard.
I played it. the cell, satellite, latency, ..... the message was all broken up. but it made it out the cell , out into space, and back again.
it never rang the phone in the living room.
and the clock on the voice mail is an hour slow.
I just noticed, while viewing My Services.
11/29/2020Do you suppose that the current Term ending could have something to do with my problem?
I shouild point out that those prices are not correct either.
I have been paying more for the past year.
just sayin..
I think that's the date your monthly bill gets generated. It wouldn't disrupt service.
No, it wouldn't have anything to do with that. That term thing is a bit goofy, but next month, after the 19th, it will say "Current term ends 12/19/2020". It has to do with your service month.
This is mine...
Why it's a month behind I have no clue, as it should say 12/4/2020, which is when my current service month ends. The same with yours. It should say 12/19/2020.
Regarding the price, don't forget that there is a $14.99 lease fee, plus taxes.
