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kitnbob's avatar
kitnbob
Tutor
6 years ago
Solved

HughesNet Voice just recently stopped

HN Voice modem stopped responding just recently. No dial tone. I hear a recorded message  "your device is not registered with your service provider"  in a rather pleasant female voice followed by a ...
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  • Liz's avatar
    Liz
    6 years ago

    Good morning kitnbob,

     

    Thank you for your patience while this was addressed. Please retest and see if calls show up in your call records now.

     

    -Liz

GabeU's avatar
GabeU
Distinguished Professor IV
6 years ago

kitnbob 

 

Please keep in mind that, while some may be able to get it to work, HughesNet doesn't officially support WiFi calling with a smart phone.  

 

That's not to say that whatever is causing problems with your HughesNet Voice service might not also be causing problems with your smart phone's WiFi calling, but only that they don't support the latter, including troubleshooting issues with it.  

 

Hopefully whatever is causing the Voice issue is a simple fix and they'll have you back up and running quickly.  🙂

kitnbob's avatar
kitnbob
Tutor
6 years ago

Hey GabeU 

Thanks for the reply.

AT&T just enabled that feature in my LG phone earlier this year and its been working fine most of the time.

The phone was texting and receiving calls in airplane mode just fine. Till I rebooted everything this morning.

 

The phone basically objected to me trying to text or make a call with No Data available.

I would call the cell from the land line and it would receive the call and then send and receive texts.

Untill that, I was perfectly happy for the past 2 years sending email, instant messages, surfing over wi-fi, ect.

I cant test the cell phone for incoming calls today

because HughesNet Voice just recently stopped.

:smileysurprised: