Forum Discussion
I am suddenly using data at an alarming rate--cloudfront.net
- 6 years ago
BirdDog wrote:You could have a rootkit virus. Try the beta Malwarebytes anti-rootkit program, it works well: https://www.malwarebytes.com/antirootkit/
Good idea.
I use Norton Power Eraser for the same.
If it's showing on Glasswire, it's something installed in Windows. Need to find out which one and uninstall it. There also may be remnants left behind in places like the registry (or hwatever they use now) that also have to be removed. A good malware package such as Malwarebytes can help with the rest.
ran malware nothing wrong also deleted Amazon app off my computer, just trying to understand what is going on. We usually don't have problems with data as we watch it carefully, but this is really burning it up--thanks for your input.
- GabeU6 years agoDistinguished Professor IV
Make sure you haven't had any plug-ins installed in your browser that you aren't aware of. Also, you can narrow the times in Glasswire using the sliders, which can sometimes help you to determine if it's related to a specific site you visit(ed), as in when the data usage happens, or even when it started.
You may want to look at a registry cleaner like CCleaner, but be VERY careful when using one. It's a good idea to make a backup of your system before you do. CCleaner also asks you if you want to save your registry settings before it does any registry cleaning, which it will do in a Windows folder (usually Documents) if you choose to (you definitely should).
- farmerhugh6 years agoJunior
thanks Gabe--I have also ran cccleaner.
- BirdDog6 years agoAssistant Professor
You could have a rootkit virus. Try the beta Malwarebytes anti-rootkit program, it works well: https://www.malwarebytes.com/antirootkit/
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