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Tony1Pass1's avatar
Tony1Pass1
Freshman
8 years ago

I connect to my D-Link wifi now but can't connect directly modem via cable

Hi, I have a Lenovo Windows 10 pretty new laptop. I recently had Tech support to get the laptop to connect to the D-Link wireless router. We succeeded in that but if I want to take off the router and...
modem
  • Tony1Pass1's avatar
    Tony1Pass1
    8 years ago

    Dear friends,

    I wish to thank you for your help. I typed up a response yesterday but do not see it in this thread now.
    Anyway, yesterday I clicked on the little up arrow on the right side of my task bar to open up the little box to show my internet connection. It only showed Wi-fi. But there is a line Troubleshoot or Network settings. Can't remember which one it was but I clicked on one and Windows 10 went to a larger box asking me if I wanted to fix a connection problem or add another way to get on the internet (sorry, can't remember the words). So I let it set me up. The first question was "do you want to connect by Wi-fi?" or something like that? and I said to dismiss that and go on. Then it set me up to connect through my modem. Cool! Now I can connect to either Wi-fi or just directly connected to the modem.
    In the future, if I have a similar problem I'll go directly to my Device Manager and enable the connection that way.
    Thanks to all of you who took your valuable time to help me. I really do appreciate it!

Liz's avatar
Liz
Moderator
8 years ago

Hi Tony,

 

Welcome to the community and thanks for posting. I'd like to get more clarification on what's happening.

 

Is there a LAN cable connecting your laptop and the HughesNet modem?

 

If so, are you saying you're unable to browse the internet once the LAN cable is connecting your laptop to the HughesNet modem?

 

Typically, once directly connected to the modem, you're on the internet.

 

Looking forward to hearing back.

 

  • Tony1Pass1's avatar
    Tony1Pass1
    Freshman
    8 years ago

    Hi Liz,

    If I power off the D-link wireless router and then try to go directly from the HughesNet modem tethered to my computer, (nothing connected to the wireless router) the computer does not see the modem and so does not connect to the internet. My only option now is to connect through the wireless router.
    Tony

    • Liz's avatar
      Liz
      Moderator
      8 years ago

      Hi Tony,

       

      For testing purposes, let's take the D-Link router out of the equation. Have your computer directly connected to the HughesNet modem like this:

       

      Once connected, open up a browser on the connected computer and let me know if you browse to websites normally.

       

      If you cannot access the internet, please visit 192.168.0.1 in your browser and let me know what the system status is.


      Your cooperation, patience, and understanding are much appreciated.

       

      • Tony1Pass1's avatar
        Tony1Pass1
        Freshman
        8 years ago

        I hooked up the computer as the picture you supplied. No connection to the internet. I typed in 192.168.0.1 the address line and no connection to the internet.
        However, I have another, older laptop which I connected to the modem and it connected to the internet just fine.