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cherylaoife
Sophomore
6 years ago
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I keep losing connection

UPDATE 02/13/2020:  Finally got a tech to pay a visit late yesterday. Not only was the dish out of alignment but the modem and power pack had to be replaced. So it was a combo of the 2. And I now my ...
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keep losing connection","id":"message:119284","revisionNum":2,"repliesCount":35,"author":{"__ref":"User:user:96873"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:119284"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:119284"},"body@stripHtml({\"truncateLength\":200})":" UPDATE 02/13/2020:  Finally got a tech to pay a visit late yesterday. Not only was the dish out of alignment but the modem and power pack had to be replaced. So it was a combo of the 2. And I now my ...","body@stringLength":"1200","rawBody":"

UPDATE 02/13/2020:  Finally got a tech to pay a visit late yesterday. Not only was the dish out of alignment but the modem and power pack had to be replaced. So it was a combo of the 2. And I now my system is a little bit faster that it was before the issues cropped up last week, even while out of data!

 

Thanks to everyone who responded and helped me maintain what little sanity I had left.

 

*********************************************

 

Internet quality & connectivity severely degraded today. I keep losing connection. There is no obstruction or weather event. The connections are all good. The lights are flashing and then go dark. Then they come back on, flashing - even the power button flashes. I work from home building and maintaining websites and the inability to connect and stay connected to the internet is unacceptable. What is going on? Is there some system disturbance or maintenance that's happening? Or is my modem going out? I'd appreciate some information on why this is happening. This is the 2nd time Thank you, Cheryl Johnson

","kudosSumWeight":0,"postTime":"2020-02-08T19:54:36.328-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:119284_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":12132},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:119284":{"__typename":"Conversation","id":"conversation:119284","solved":true,"topic":{"__ref":"ForumTopicMessage:message:119284"},"lastPostingActivityTime":"2020-02-17T09:35:48.907-05:00","lastPostTime":"2020-02-17T09:35:48.907-05:00","unreadReplyCount":35,"isSubscribed":false},"ModerationData:moderation_data:119284":{"__typename":"ModerationData","id":"moderation_data:119284","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:119284_2":{"__typename":"Revision","id":"revision:119284_2","lastEditTime":"2020-02-13T06:55:58.162-05:00"},"ForumReplyMessage:message:119320":{"__typename":"ForumReplyMessage","id":"message:119320","conversation":{"__ref":"Conversation:conversation:119284"},"author":{"__ref":"User:user:96873"},"revisionNum":2,"uid":119320,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: I keep losing connection","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:119320"},"parent":{"__ref":"ForumReplyMessage:message:119319"},"body":"MarkJFine Hi Mark, Mounted on a pole outside. This isn't the first time this has happened. I had a brief 'episode' of this a month or so ago. It seemed to clear up on its own. I did contact Customer Support who ran tests and couldn't find a problem. They wanted me to call, which I couldn't do and told them so. They never responded after that and the problem seemed to clear up. Until yesterday morning.

MarkJFine wrote:
I’m just curious, is your dish mounted on a post outside, or is it on the roof?
","body@stringLength":"925","rawBody":" Hi Mark, Mounted on a pole outside. This isn't the first time this has happened. I had a brief 'episode' of this a month or so ago. It seemed to clear up on its own. I did contact Customer Support who ran tests and couldn't find a problem. They wanted me to call, which I couldn't do and told them so. They never responded after that and the problem seemed to clear up. Until yesterday morning.

 wrote:
I’m just curious, is your dish mounted on a post outside, or is it on the roof?
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Good morning cherylaoife,

\n\n

 

\n\n

  I'm glad you found the community, thank you for posting. Glad to see service is stable again. I'm able to run diagnostics on your site, and while everything is working well now, I would recommend a dish realignment. If you get in touch with business/SME support in the future should you run into intermittent connectivity, I would request a tech for a realignment, even if the diagnostics still show everything as OK at that time.

\n\n

 

\n\n

-Liz

\n\n

 

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Good morning cherylaoife,

\n\n

 

\n\n

  I'm glad you found the community, thank you for posting. Glad to see service is stable again. I'm able to run diagnostics on your site, and while everything is working well now, I would recommend a dish realignment. If you get in touch with business/SME support in the future should you run into intermittent connectivity, I would request a tech for a realignment, even if the diagnostics still show everything as OK at that time.

\n\n

 

\n\n

-Liz

\n\n

 

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Liz 

maratsade 

GabeU 

MarkJFine

 

UPDATE 02/13/2020:  Finally got a tech to pay a visit late yesterday. Not only was the dish out of alignment but the modem and power pack had to be replaced. So it was a combo of the 2. And I now my system is a little bit faster than it was before the issues cropped up last week!

 

Thanks to everyone who responded and helped me maintain what little sanity I had left.

 

 

 

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UPDATE 02/13/2020:  Finally got a tech to pay a visit late yesterday. Not only was the dish out of alignment but the modem and power pack had to be replaced. So it was a combo of the 2. And I now my system is a little bit faster than it was before the issues cropped up last week!

 

Thanks to everyone who responded and helped me maintain what little sanity I had left.

 

 

 

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IV","color":"0000FF","icon":null,"rankStyle":"TEXT"},"User:user:21490":{"__typename":"User","id":"user:21490","uid":21490,"login":"maratsade","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-06-05T03:00:00.000-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS0yMTQ5MC04aTNCQUJDNDExNzNEOTlEOUE"},"rank":{"__ref":"Rank:rank:5"},"entityType":"USER","eventPath":"community:ssqng67387/user:21490"},"ModerationData:moderation_data:119321":{"__typename":"ModerationData","id":"moderation_data:119321","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:119321":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21490"},"id":"message:119321","revisionNum":2,"uid":119321,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:119320"},"conversation":{"__ref":"Conversation:conversation:119284"},"subject":"Re: I keep losing connection","moderationData":{"__ref":"ModerationData:moderation_data:119321"},"body":"

I'm not sure how much, if anything, the reps on this site can do for you, because this site is for residential accounts only, so the reps have little access to the business side.   But they may be able to do something this coming week.  

 

EDIT:  do you have access to a cellular phone? 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2020-02-09T12:13:11.894-05:00","lastPublishTime":"2020-02-09T12:26:21.652-05:00","metrics":{"__typename":"MessageMetrics","views":7679},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:119284/message:119321","repliesCount":8,"readOnly":true,"customFields":[],"editFrozen":false,"body@stringLength":"341","rawBody":"

I'm not sure how much, if anything, the reps on this site can do for you, because this site is for residential accounts only, so the reps have little access to the business side.   But they may be able to do something this coming week.  

 

EDIT:  do you have access to a cellular phone? 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:119321_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:119322":{"__typename":"ModerationData","id":"moderation_data:119322","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:119322":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:96873"},"id":"message:119322","revisionNum":1,"uid":119322,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:119321"},"conversation":{"__ref":"Conversation:conversation:119284"},"subject":"Re: I keep losing connection","moderationData":{"__ref":"ModerationData:moderation_data:119322"},"body":"maratsade I get that. It's just nice to be able to chat with you all about it because I'm totally frustrated otherwise. Accounts are one thing and technical issues with equipment are another. It still seems to me that the modem is the issue, based on the way all the lights kept going off and on and flashing, etc. I was able to get an email submitted to Customer Support, so I'm hoping I'll get a useful response. And I do have connectivity at the moment.

maratsade wrote:

I'm not sure how much, if anything, the reps on this site can do for you, because this site is for residential accounts only, so the reps have little access to the business side.   But they may be able to do something this coming week.  


","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-02-09T12:26:54.809-05:00","lastPublishTime":"2020-02-09T12:26:54.809-05:00","metrics":{"__typename":"MessageMetrics","views":7666},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:119284/message:119322","repliesCount":7,"readOnly":true,"customFields":[],"editFrozen":false,"body@stringLength":"1162","rawBody":" I get that. It's just nice to be able to chat with you all about it because I'm totally frustrated otherwise. Accounts are one thing and technical issues with equipment are another. It still seems to me that the modem is the issue, based on the way all the lights kept going off and on and flashing, etc. I was able to get an email submitted to Customer Support, so I'm hoping I'll get a useful response. And I do have connectivity at the moment.

 wrote:

I'm not sure how much, if anything, the reps on this site can do for you, because this site is for residential accounts only, so the reps have little access to the business side.   But they may be able to do something this coming week.  


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You're welcome to post here, Cheryl.  No problem at all, and anyone who can help will help as much as they can, no worries. 

 

Do you have any cell phone access where you're at?  

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You're welcome to post here, Cheryl.  No problem at all, and anyone who can help will help as much as they can, no worries. 

 

Do you have any cell phone access where you're at?  

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cherylaoife wrote:
It still seems to me that the modem is the issue, based on the way all the lights kept going off and on and flashing, etc. 


The lights react to issues that aren't related to the modem, as well.  Though it may very well be the modem, when there's a problem with such it's normally continual.  I don't mean continual as in constant, but rather not intermittent.  But, anything is possible.  Hopefully you'll get a response to your email and they'll be able to figure out what's going on.  

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2020-02-09T18:54:39.632-05:00","lastPublishTime":"2020-02-09T18:54:39.632-05:00","metrics":{"__typename":"MessageMetrics","views":7627},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:119284/message:119324","repliesCount":1,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"816","rawBody":"

 wrote:
It still seems to me that the modem is the issue, based on the way all the lights kept going off and on and flashing, etc. 


The lights react to issues that aren't related to the modem, as well.  Though it may very well be the modem, when there's a problem with such it's normally continual.  I don't mean continual as in constant, but rather not intermittent.  But, anything is possible.  Hopefully you'll get a response to your email and they'll be able to figure out what's going on.  

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:119324_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:119328":{"__typename":"ModerationData","id":"moderation_data:119328","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:119328":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:96873"},"id":"message:119328","revisionNum":1,"uid":119328,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:119323"},"conversation":{"__ref":"Conversation:conversation:119284"},"subject":"Re: I keep losing connection","moderationData":{"__ref":"ModerationData:moderation_data:119328"},"body":"maratsade I do have a cell phone but reception here is very poor and is mostly useless except for texting and emails.

maratsade wrote:

You're welcome to post here, Cheryl.  No problem at all, and anyone who can help will help as much as they can, no worries. 

 

Do you have any cell phone access where you're at?  


","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2020-02-10T08:09:31.101-05:00","lastPublishTime":"2020-02-10T08:09:31.101-05:00","metrics":{"__typename":"MessageMetrics","views":7618},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:119284/message:119328","repliesCount":3,"readOnly":true,"customFields":[],"editFrozen":false,"body@stringLength":"782","rawBody":" I do have a cell phone but reception here is very poor and is mostly useless except for texting and emails.

 wrote:

You're welcome to post here, Cheryl.  No problem at all, and anyone who can help will help as much as they can, no worries. 

 

Do you have any cell phone access where you're at?  


","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:119328_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:119329":{"__typename":"ModerationData","id":"moderation_data:119329","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:119329":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:96873"},"id":"message:119329","revisionNum":1,"uid":119329,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:119324"},"conversation":{"__ref":"Conversation:conversation:119284"},"subject":"Re: I keep losing connection","moderationData":{"__ref":"ModerationData:moderation_data:119329"},"body":"GabeU Things finally rectified - again - and seem to have been stable since about 8:30a yesterday morning. I was able to send an email through the website Customer Support portal and the reply just told me to call the business account number. AFTER I told them in the email that I don't have phone service where I'm at. I'm not driving 30 miles to make a phone call so they can tell me I have to be at the location with the problem - been there done that with DISH. Not only that, but if it's stable they probably won't find anything wrong if they do system tests.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-02-10T08:13:24.472-05:00","lastPublishTime":"2020-02-10T08:13:24.472-05:00","metrics":{"__typename":"MessageMetrics","views":5013},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:119284/message:119329","repliesCount":0,"readOnly":true,"editFrozen":false,"body@stringLength":"749","rawBody":" Things finally rectified - again - and seem to have been stable since about 8:30a yesterday morning. I was able to send an email through the website Customer Support portal and the reply just told me to call the business account number. AFTER I told them in the email that I don't have phone service where I'm at. I'm not driving 30 miles to make a phone call so they can tell me I have to be at the location with the problem - been there done that with DISH. Not only that, but if it's stable they probably won't find anything wrong if they do system tests.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:119329_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:119330":{"__typename":"ModerationData","id":"moderation_data:119330","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:119330":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21490"},"id":"message:119330","revisionNum":1,"uid":119330,"depth":17,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:119328"},"conversation":{"__ref":"Conversation:conversation:119284"},"subject":"Re: I keep losing connection","moderationData":{"__ref":"ModerationData:moderation_data:119330"},"body":"

cherylaoife 

Not sure if you want to reveal this, and it's fine if you don't want to say, but I'm curious: what state are you in? 

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Not sure if you want to reveal this, and it's fine if you don't want to say, but I'm curious: what state are you in? 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:119330_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:119331":{"__typename":"ModerationData","id":"moderation_data:119331","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:119331":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:96873"},"id":"message:119331","revisionNum":1,"uid":119331,"depth":18,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:119330"},"conversation":{"__ref":"Conversation:conversation:119284"},"subject":"Re: I keep losing connection","moderationData":{"__ref":"ModerationData:moderation_data:119331"},"body":"maratsade California. In a rural area in a rural county. Our county has 18000 population. Yes, you read that right - 18 thousand in our entire county. Yosemite National Park in is our county too. Our county Board of Supervisors are not too interested in bringing the county into the 21st century. It would be nice if we could just get to the 20th century.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-02-10T08:24:54.840-05:00","lastPublishTime":"2020-02-10T08:24:54.840-05:00","metrics":{"__typename":"MessageMetrics","views":7784},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:119284/message:119331","repliesCount":1,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"544","rawBody":" California. In a rural area in a rural county. Our county has 18000 population. Yes, you read that right - 18 thousand in our entire county. Yosemite National Park in is our county too. Our county Board of Supervisors are not too interested in bringing the county into the 21st century. It would be nice if we could just get to the 20th century.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:119331_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:119332":{"__typename":"ModerationData","id":"moderation_data:119332","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:119332":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21490"},"id":"message:119332","revisionNum":1,"uid":119332,"depth":19,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:119331"},"conversation":{"__ref":"Conversation:conversation:119284"},"subject":"Re: I keep losing connection","moderationData":{"__ref":"ModerationData:moderation_data:119332"},"body":"

Wow.  I think I know what county you're in.  Too bad the county's so against bringing tech; in this day and age that's silly and I imagine it can be dangerous too. 

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Wow.  I think I know what county you're in.  Too bad the county's so against bringing tech; in this day and age that's silly and I imagine it can be dangerous too. 

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