Hi all,
I've made comments to Chicagojohn's post over the past week. My connection issues, like his continue. A repairman came out on 3-10-17 and replaced the radio on the dish with the hope that it would be the correction that I need. It did not work.
I've decided to keep my own log of service drop outs on the board with the understanding that the problem is already being researched. I don't believe there is a problem with any of the equipment on my end. Over the course of the past week I believe that weather has been ruled out.
I recorded one instance last evening 3-17 at 7:40 pm lasting 20 minutes! The code was again 12.7.1 A transmit problem has occurred. Local skies were overcast but not stormy.
Two more occurrences this afternoon with the same code. Local skies were partly cloudy. The first at 1:02 CDT lasting 8 minutes, the second followed at 1:20 CDT lasting for 10 minutes.
Thanks, Michael
","kudosSumWeight":0,"postTime":"2017-03-18T20:04:06.353-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74124_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":11647},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:74124":{"__typename":"Conversation","id":"conversation:74124","solved":true,"topic":{"__ref":"ForumTopicMessage:message:74124"},"lastPostingActivityTime":"2017-03-27T17:37:34.528-04:00","lastPostTime":"2017-03-27T17:37:34.528-04:00","unreadReplyCount":26,"isSubscribed":false},"ModerationData:moderation_data:74124":{"__typename":"ModerationData","id":"moderation_data:74124","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:74124_1":{"__typename":"Revision","id":"revision:74124_1","lastEditTime":"2017-03-18T20:04:06.353-04:00"},"ForumReplyMessage:message:74174":{"__typename":"ForumReplyMessage","id":"message:74174","conversation":{"__ref":"Conversation:conversation:74124"},"author":{"__ref":"User:user:36386"},"revisionNum":1,"uid":74174,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Intermittent internet loss Status code 12.7.1 A transmit problem has occured","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:74174"},"parent":{"__ref":"ForumReplyMessage:message:74159"},"body":"I've had the same issue for 3 weeks. Had a repairman out last Wednesday and he reported that tech support told him the issue was with their Jupiter satellite and they were attempting to resolve it. He said it should have been repaired as of that day but this afternoon I've had the issue again. It's the first time in over 2 years I've had any problems with them. Their help desk has no clue. Hopefully it's resolved soon since where I live options are very limited.","body@stringLength":"466","rawBody":"I've had the same issue for 3 weeks. Had a repairman out last Wednesday and he reported that tech support told him the issue was with their Jupiter satellite and they were attempting to resolve it. He said it should have been repaired as of that day but this afternoon I've had the issue again. It's the first time in over 2 years I've had any problems with them. Their help desk has no clue. Hopefully it's resolved soon since where I live options are very limited.","kudosSumWeight":0,"repliesCount":4,"postTime":"2017-03-19T14:13:01.185-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74174_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":9616},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCw3NDE4Miw3NDE4Mg","node":{"__ref":"ForumReplyMessage:message:74182"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOToxfGludCw3NDE4Miw3NDE4NA","node":{"__ref":"ForumReplyMessage:message:74184"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1741989167926":{"__typename":"CachedAsset","id":"theme:customTheme1-1741989167926","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Sunday 3/19
Down once again at 10:55 through 11:03 am. Same code, clear skies.
","body@stringLength":"97","rawBody":"Sunday 3/19
Down once again at 10:55 through 11:03 am. Same code, clear skies.
","author":{"__ref":"User:user:36013"},"isEscalated":null,"postTime":"2017-03-19T12:14:50.133-04:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":0,"repliesCount":24,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74159_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":9627},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:74174_1":{"__typename":"Revision","id":"revision:74174_1","lastEditTime":"2017-03-19T14:13:01.185-04:00"},"User:user:16464":{"__typename":"User","id":"user:16464","uid":16464,"login":"Liz","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-02-18T03:00:00.000-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS0xNjQ2NC01NzY0aTFGM0ZBNEE1NTJDMjc1Rjg"},"entityType":"USER","eventPath":"community:ssqng67387/user:16464","rank":{"__ref":"Rank:rank:2"}},"ForumReplyMessage:message:74530":{"__typename":"ForumReplyMessage","uid":74530,"id":"message:74530","revisionNum":1,"author":{"__ref":"User:user:16464"},"readOnly":true},"ModerationData:moderation_data:74631":{"__typename":"ModerationData","id":"moderation_data:74631","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:74631":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:16464"},"id":"message:74631","revisionNum":1,"uid":74631,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74530"},"conversation":{"__ref":"Conversation:conversation:74124"},"subject":"Re: Intermittent internet loss Status code 12.7.1 A transmit problem has occured","moderationData":{"__ref":"ModerationData:moderation_data:74631"},"body":"Good morning,
\n\n
The fix was rolled out this morning on beams 21 and 29. Please monitor your performance over the next few days and let me know if you see any significant improvement.
\n\n
Your cooperation, patience, and understanding are much appreciated.
\n","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2017-03-24T11:56:30.801-04:00","lastPublishTime":"2017-03-24T11:56:30.801-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":13449},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:74124/message:74631","readOnly":true,"customFields":[],"editFrozen":false,"body@stringLength":"317","rawBody":"
Good morning,
\n\n
The fix was rolled out this morning on beams 21 and 29. Please monitor your performance over the next few days and let me know if you see any significant improvement.
\n\n
Your cooperation, patience, and understanding are much appreciated.
\n","kudosSumWeight":0,"repliesCount":4,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74631_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ForumReplyMessage:message:74701":{"__typename":"ForumReplyMessage","uid":74701,"id":"message:74701","revisionNum":1,"author":{"__ref":"User:user:36013"},"readOnly":true},"ModerationData:moderation_data:74839":{"__typename":"ModerationData","id":"moderation_data:74839","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:74839":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:16464"},"id":"message:74839","revisionNum":1,"uid":74839,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74701"},"conversation":{"__ref":"Conversation:conversation:74124"},"subject":"Re: Intermittent internet loss Status code 12.7.1 A transmit problem has occured","moderationData":{"__ref":"ModerationData:moderation_data:74839"},"body":"
Hi Michael,
\n\n
You're very welcome. Please check your PMs and feel free to come back to the community if you need anything or would like to help others.
\n","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"171","postTime":"2017-03-27T15:16:22.533-04:00","lastPublishTime":"2017-03-27T15:16:22.533-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":13422},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:74124/message:74839","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"191","rawBody":"
Hi Michael,
\n\n
You're very welcome. Please check your PMs and feel free to come back to the community if you need anything or would like to help others.
\n","kudosSumWeight":0,"repliesCount":0,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74839_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:74858":{"__typename":"ModerationData","id":"moderation_data:74858","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:74858":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:36013"},"id":"message:74858","revisionNum":1,"uid":74858,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"AcceptedSolutionMessage:message:74631"},"conversation":{"__ref":"Conversation:conversation:74124"},"subject":"Re: Intermittent internet loss Status code 12.7.1 A transmit problem has occured","moderationData":{"__ref":"ModerationData:moderation_data:74858"},"body":"
Liz wrote:Good morning,
The fix was rolled out this morning on beams 21 and 29. Please monitor your performance over the next few days and let me know if you see any significant improvement.
Your cooperation, patience, and understanding are much appreciated.
No outages since the fix on Friday. Even with overcast skies, light rain, and at times dense fog. All is well. Thanks again.
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2017-03-27T17:36:23.253-04:00","lastPublishTime":"2017-03-27T17:36:23.253-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":13394},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:74124/message:74858","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"703","rawBody":"wrote: Good morning,
The fix was rolled out this morning on beams 21 and 29. Please monitor your performance over the next few days and let me know if you see any significant improvement.
Your cooperation, patience, and understanding are much appreciated.
No outages since the fix on Friday. Even with overcast skies, light rain, and at times dense fog. All is well. Thanks again.
","kudosSumWeight":0,"repliesCount":1,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74858_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"QueryVariables:ReplyList:message:74174:1":{"__typename":"QueryVariables","id":"ReplyList:message:74174:1","value":{"id":"message:74174","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1739990369000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1739990369000","value":{"altText":"{login}'s 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Intermittent internet loss Status code 12.7.1 A transmit problem has occured","moderationData":{"__ref":"ModerationData:moderation_data:74182"},"body":"I'm courious about what part of the country you live in. Do you mind sharing?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"85","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-03-19T16:33:13.927-04:00","lastPublishTime":"2017-03-19T16:33:13.927-04:00","metrics":{"__typename":"MessageMetrics","views":9595},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:74124/message:74182","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"90","rawBody":"I'm courious about what part of the country you live in. Do you mind sharing?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74182_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:74184":{"__typename":"ModerationData","id":"moderation_data:74184","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74184":{"__typename":"ForumReplyMessage","uid":74184,"id":"message:74184","revisionNum":1,"author":{"__ref":"User:user:36013"},"readOnly":true,"repliesCount":2,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74174"},"conversation":{"__ref":"Conversation:conversation:74124"},"subject":"Re: Intermittent internet loss Status code 12.7.1 A transmit problem has occured","moderationData":{"__ref":"ModerationData:moderation_data:74184"},"body":"
JerryJ wrote:
I've had the same issue for 3 weeks. Had a repairman out last Wednesday and he reported that tech support told him the issue was with their Jupiter satellite and they were attempting to resolve it. He said it should have been repaired as of that day but this afternoon I've had the issue again. It's the first time in over 2 years I've had any problems with them. Their help desk has no clue. Hopefully it's resolved soon since where I live options are very limited.
JerryJ
I'm courious about what part of the country you live in. Do you mind sharing?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2017-03-19T16:48:58.783-04:00","lastPublishTime":"2017-03-19T16:48:58.783-04:00","metrics":{"__typename":"MessageMetrics","views":9574},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:74124/message:74184","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDc0MjM3LDc0MjM3","node":{"__ref":"ForumReplyMessage:message:74237"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"811","rawBody":"wrote:
I've had the same issue for 3 weeks. Had a repairman out last Wednesday and he reported that tech support told him the issue was with their Jupiter satellite and they were attempting to resolve it. He said it should have been repaired as of that day but this afternoon I've had the issue again. It's the first time in over 2 years I've had any problems with them. Their help desk has no clue. Hopefully it's resolved soon since where I live options are very limited.
JerryJ
I'm courious about what part of the country you live in. Do you mind sharing?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74184_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:74237":{"__typename":"ModerationData","id":"moderation_data:74237","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74237":{"__typename":"ForumReplyMessage","uid":74237,"id":"message:74237","revisionNum":1,"author":{"__ref":"User:user:36386"},"readOnly":true,"repliesCount":1,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74184"},"conversation":{"__ref":"Conversation:conversation:74124"},"subject":"Re: Intermittent internet loss Status code 12.7.1 A transmit problem has occured","moderationData":{"__ref":"ModerationData:moderation_data:74237"},"body":"Yep I reside in northwest Illinois.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"35","kudosSumWeight":0,"postTime":"2017-03-20T12:53:07.241-04:00","lastPublishTime":"2017-03-20T12:53:07.241-04:00","metrics":{"__typename":"MessageMetrics","views":9852},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:74124/message:74237","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDc0MzEyLDc0MzEy","node":{"__ref":"ForumReplyMessage:message:74312"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"35","rawBody":"Yep I reside in northwest Illinois.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:74237_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:74312":{"__typename":"ModerationData","id":"moderation_data:74312","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:74312":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:36013"},"id":"message:74312","revisionNum":1,"uid":74312,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:74237"},"conversation":{"__ref":"Conversation:conversation:74124"},"subject":"Re: Intermittent internet loss Status code 12.7.1 A transmit problem has occured","moderationData":{"__ref":"ModerationData:moderation_data:74312"},"body":"
JerryJ wrote:
Yep I reside in northwest Illinois.
Howdy neighbor,
You're the third person that I'm aware of with this problem from the northern half of IL. I think there is a connection. But I am the dumb one in this mix.
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Yep I reside in northwest Illinois.
Howdy neighbor,
You're the third person that I'm aware of with this problem from the northern half of IL. I think there is a connection. But I am the dumb one in this mix.
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