Forum Discussion

Sophomore

6 years ago

Solved

Internet connection or voice

Lost internet connection and voice spoke with a rep to troubleshoot needed state code from system control center couldn't access this code because of no internet. Where can I get or how can I get this...

Performance

tigersdad5
6 years ago
The new modem fixed the internet but im still not able to receive incoming calls

MarkJFine

Professor

6 years ago

Using a computer directly connected to the modem (e.g., using a lan cable, not wifi) you should still be able to get the state code from this page.

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Where can I get or how can I get this...","body@stringLength":"229","rawBody":"Lost internet connection and voice spoke with a rep to troubleshoot needed state code from system control center couldn't access this code because of no internet. Where can I get or how can I get this code. Need my internet fixed","kudosSumWeight":0,"postTime":"2019-12-21T10:41:02.937-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:117690_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4155},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Lost internet connection and voice spoke with a rep to troubleshoot needed state code from system control center couldn't access this code because of no internet. Where can I get or how can I get this code. Need my internet fixed"},"Conversation:conversation:117690":{"__typename":"Conversation","id":"conversation:117690","solved":true,"topic":{"__ref":"ForumTopicMessage:message:117690"},"lastPostingActivityTime":"2019-12-26T09:20:07.183-05:00","lastPostTime":"2019-12-26T09:20:07.183-05:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:117690":{"__typename":"ModerationData","id":"moderation_data:117690","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:117690_1":{"__typename":"Revision","id":"revision:117690_1","lastEditTime":"2019-12-21T10:41:02.937-05:00"},"ForumReplyMessage:message:117692":{"__typename":"ForumReplyMessage","id":"message:117692","conversation":{"__ref":"Conversation:conversation:117690"},"author":{"__ref":"User:user:12376"},"revisionNum":2,"uid":117692,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Internet connection or voice","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:117692"},"parent":{"__ref":"ForumTopicMessage:message:117690"},"body":"

Using a computer directly connected to the modem (e.g., using a lan cable, not wifi) you should still be able to get the state code from this page.

","body@stringLength":"262","rawBody":"

Using a computer directly connected to the modem (e.g., using a lan cable, not wifi) you should still be able to get the state code from this page.

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