Forum Discussion
Low and unreliable speeds at any time of day/night on newly installed Gen5
Starting my own post now after reading for days of others' simlar problems which to date appear mostly unresolved. Gen5 installed Friday March 16, 2018, previously using Gen4 I believe it was, th...
Hi deserthaven,
Thank you for your patience and cooperation. I ran diagnostics on your site and nothing out of the ordinary is showing up. Your download speed right now from your modem to the gateway is 20904.626 kb/sec. How are you finding your internet experience lately? Is there something in particular you're trying to do online that's proving difficult?
deserthavenwrote:Odd thing is mine are consistent differences. Sometimes FF faster than Chrome when run back to back and sometimes the other way around and sometimes they're very close. What's up with that?
Not a clue, but I see the same as you do. I imagine it may have to do with the way the browsers work, and also, with the broadband speed -- IME it varies from second to second, sometimes by a lot. I've tested this phenomenon with other ISPs (Verizon and Xfinity), and it's the same thing, so it's not HN-related, at least I don't think so.
maratsadewrote:
deserthavenwrote:Odd thing is mine are consistent differences. Sometimes FF faster than Chrome when run back to back and sometimes the other way around and sometimes they're very close. What's up with that?
Not a clue, but I see the same as you do. I imagine it may have to do with the way the browsers work, and also, with the broadband speed -- IME it varies from second to second, sometimes by a lot. I've tested this phenomenon with other ISPs (Verizon and Xfinity), and it's the same thing, so it's not HN-related, at least I don't think so.
I'm certainly no expert, nor a tech or engineer in this area, but it lends one to believe that maybe these speed tests aren't really all that helpful? Maybe just actual user experience, i.e. streaming or web page loading, etc., is more of an indicator as to whether things are working properly? Of course that varies to due to various factors outside of the actual broadband signal speed, but in reality that's what really matters to people, not the actual speeds it tests out to be. It just seems that I never had this much problem with speeds/usability on the Gen4. Maybe just perception because I expected more, I don't know. That requires more thinking and reflection than I want to put in right now......
I don't trust speed tests too much -- I view them more as indicators of trend. User experience is way too subjective, so I still prefer to have some kind of data.
maratsadewrote:I don't trust speed tests too much -- I view them more as indicators of trend. User experience is way too subjective, so I still prefer to have some kind of data.
I'm beginning to see that.
Data as in pulled from the modem/router?
What I mean is, I prefer to have a number (12 Mbps) as opposed to "Hmmm, this feels slow to me."
deserthavenwrote:
I'm beginning to see that.
Data as in pulled from the modem/router?
