Forum Discussion
More Slow 5 Gen download speeds
My upload speeds are consistently higher than download speeds. Download speeds are consistently less than 2mbs. Its got to be better than this. Hughes tech support has been useless to this point. I read a post about satellite connection and Beam ID, here's my connection. Can anybody help?
| Satellite Name | EchoStar-19-NAD |
| Gateway ID | 4 |
| Beam ID | 96 |
| Outroute ID | 1 |
Can you post a few speed test results? Normally, it's asked that people perform tests at testmy.net, but recently it's been having difficulties, so the reps are open to tests from other sites, like Hughes' own speed test and Speedtest.net, and others. In addition to the aforementioned testmy.net, I would stay away from fast.com, as its speed test results can be affected by the Video Data Saver, as well as the test using a lot of data when the Video Data Saver is turned off.
When you run your speed tests, if you have the abilitiy it would be best to run them with a device that is directly connected to the HughesNet modem with LAN cable rather than via WiFi. It would also be best to disable the WiFi in the HT2000W modem while running the speed tests so that nothing else is sapping any bandwidth at the same time. If you are unaware of how to disable the WiFi in the HT2000W, please see section 6 of the following PDF... http://customer.kb.hughesnet.com/Documents/1041318-0001_a.pdf
Can you post a few speed test results? Normally, it's asked that people perform tests at testmy.net, but recently it's been having difficulties, so the reps are open to tests from other sites, like Hughes' own speed test and Speedtest.net, and others. In addition to the aforementioned testmy.net, I would stay away from fast.com, as its speed test results can be affected by the Video Data Saver, as well as the test using a lot of data when the Video Data Saver is turned off.
When you run your speed tests, if you have the abilitiy it would be best to run them with a device that is directly connected to the HughesNet modem with LAN cable rather than via WiFi. It would also be best to disable the WiFi in the HT2000W modem while running the speed tests so that nothing else is sapping any bandwidth at the same time. If you are unaware of how to disable the WiFi in the HT2000W, please see section 6 of the following PDF... http://customer.kb.hughesnet.com/Documents/1041318-0001_a.pdf
- I don't know how to post the speed test results, but they are consistently under 2mbps. My upload speeds are faster. I'm using phone to run them because my desktop won't connect to the router wirelessly. My installation tech wouldn't install my router near my desktop, it would have required more effort on his part.
- I have a fire stick, trying to stream movies. It's disappointing to hear you say the download speeds look decent, because I can't even get a movie to start connected to satellite modem. It'll start and play connected to my DSL modem, just has to stop and buffer every 4-5 minutes.
