Forum Discussion
More Slow 5 Gen download speeds
Can you post a few speed test results? Normally, it's asked that people perform tests at testmy.net, but recently it's been having difficulties, so the reps are open to tests from other sites, like Hughes' own speed test and Speedtest.net, and others. In addition to the aforementioned testmy.net, I would stay away from fast.com, as its speed test results can be affected by the Video Data Saver, as well as the test using a lot of data when the Video Data Saver is turned off.
When you run your speed tests, if you have the abilitiy it would be best to run them with a device that is directly connected to the HughesNet modem with LAN cable rather than via WiFi. It would also be best to disable the WiFi in the HT2000W modem while running the speed tests so that nothing else is sapping any bandwidth at the same time. If you are unaware of how to disable the WiFi in the HT2000W, please see section 6 of the following PDF... http://customer.kb.hughesnet.com/Documents/1041318-0001_a.pdf
Your download speeds actually look to be decent, overall, though the upload speed from the test shown looked a good bit low.
What is it that you're doing that seems to be suffering from a speed issue?
- I have a fire stick, trying to stream movies. It's disappointing to hear you say the download speeds look decent, because I can't even get a movie to start connected to satellite modem. It'll start and play connected to my DSL modem, just has to stop and buffer every 4-5 minutes.
Have you tried turning off (or pausing) the Video Data Saver to see if it makes a difference?
- No
How?
I'm not getting what I'm paying for. Speed test results: D/L .92mbps Upload is 3.20 mbps
Because your speed issues may be caused by something different than the OP's, it would be best for you to start a new topic, which you can do here...
https://community.hughesnet.com/t5/forums/postpage/board-id/TechSupport
