Using a Roku TV and cannot get Netflix to load connection.
Hello rmarshkc,
Glad to hear Netflix is working again for you. This was actually addressed yesterday, and today there are other customers, who were in the same boat, also confirming today that Netflix works.
If you have any other concerns, feel free to drop by the community again.
Thanks,
Liz
We're having the exact same issue on Roku for Netflix and Amazon Prime.
Hello rmarshkc,
Thanks for posting. Our engineers are currently investigating. Your patience and understanding are much appreciated.
-Liz
Ok today my billing cycle restarted and data usage reset. My Netflix is now working. I had run out of data before so I had purchased Tokens but it appears when using them Netflix does not stream. I feel this should be fixed or disclose that it does not work when using Tokens.
rmarshkc wrote:Ok today my billing cycle restarted and data usage reset. My Netflix is now working. I had run out of data before so I had purchased Tokens but it appears when using them Netflix does not stream. I feel this should be fixed or disclose that it does not work when using Tokens.
That your data reset and Netflix is now working, while it wasn't prior to this and while using data tokens, is coincidence. The type of data being used has no effect on activities or applications, as the only real difference between Service Plan data, Bonus data and data Tokens is what it's called and when its used.
Hello rmarshkc,
Glad to hear Netflix is working again for you. This was actually addressed yesterday, and today there are other customers, who were in the same boat, also confirming today that Netflix works.
If you have any other concerns, feel free to drop by the community again.
Thanks,
Liz
