Forum Discussion

Adamsfamily's avatar
Adamsfamily
New Poster
5 years ago

Network light out no internet

Our internet will not work. Rebooted it. Unplugged it. Network light still out. Internet not working. :((((
Network light
  • Liz's avatar
    Liz
    5 years ago

    Hello Adamsfamily,

     

    Thank you for reaching out. Your best option is to please call 800.347.3272 for support. This community is geared towards our residential customers; the moderators have limited capabilities with business (SME) accounts. We appreciate your understanding.

     

    -Liz

     

elmiracat's avatar
elmiracat
New Poster
5 years ago

Have you tried to troubleshoot the problem? Which Windows and router do you have?

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    If the lights are all out it's probably an issue with the dish or the modem itself. 

     

    elmiracat wrote:

    Have you tried to troubleshoot the problem? Which Windows and router do you have?

     

    • Adamsfamily's avatar
      Adamsfamily
      New Poster
      5 years ago
      Tried unplugging modem to reset. Still system light out.
  • Adamsfamily's avatar
    Adamsfamily
    New Poster
    5 years ago
    Yes I have. It’s Mac laptop.