Forum Discussion

Adamsfamily's avatar
Adamsfamily
New Poster
5 years ago

Network light out no internet

Our internet will not work. Rebooted it. Unplugged it. Network light still out. Internet not working. :((((
Network light
  • Liz's avatar
    Liz
    5 years ago

    Hello Adamsfamily,

     

    Thank you for reaching out. Your best option is to please call 800.347.3272 for support. This community is geared towards our residential customers; the moderators have limited capabilities with business (SME) accounts. We appreciate your understanding.

     

    -Liz

     

elmiracat's avatar
elmiracat
New Poster

Have you tried to troubleshoot the problem? Which Windows and router do you have?

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

If the lights are all out it's probably an issue with the dish or the modem itself. 

 

elmiracat wrote:

Have you tried to troubleshoot the problem? Which Windows and router do you have?

 

  • Adamsfamily's avatar
    Adamsfamily
    New Poster
    5 years ago
    Tried unplugging modem to reset. Still system light out.