New customer with connection issues
We just got Hughesnet installed on Monday and right off the bat we had connectivity issues. It will work, then will stop working for a 5 minutes, then come back up, then go back down. When it's con...
Statecode 12.1.9 is usually caused by bad quality power... Do you have the modem plugged into a surge protector or other type of device?
If you do, please try plugging the modem directly into an outlet.
