Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
- 8 years ago
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
Tomorrow if it starts slowing down, can you avoid pulling the plug and run tests and let us know what happens over time? Get 2-3 days of that if it continues, and attempt 2-3 days of removing power and inform us of the results...
I seem to be the next victim. The service was unusable for an hour last nite, I rebooted the modem - no help.
This morming I usually have 30+ Mbs speed, now in the 20's..
This is a disappointment after a great service until 2 weeks ago. Now sometimes unusable.
What changed?
- Liz8 years agoModerator
Hi Alex,
Thanks for this update, I'll let the engineers know. Curious, before you run the testmy.net tests are you selecting the 25 MB test file size?
- ecoalex28 years agoTutor
Hi Liz-
I am using the 21 Mbs dwnload . Thanks
- El Dorado Netwo8 years agoAdvanced Tutor
As of 10/18, our showroom system is back up to ~ 40 Mbps down and ~ 3 up (Beam 55-Northern California).
- ecoalex28 years agoTutor
Good News Alan, Hope they can get the rest of Beam 55 up to what we had.;)
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