Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
Tomorrow if it starts slowing down, can you avoid pulling the plug and run tests and let us know what happens over time? Get 2-3 days of that if it continues, and attempt 2-3 days of removing power and inform us of the results...
I seem to be the next victim. The service was unusable for an hour last nite, I rebooted the modem - no help.
This morming I usually have 30+ Mbs speed, now in the 20's..
This is a disappointment after a great service until 2 weeks ago. Now sometimes unusable.
What changed?
Hi Alex,
Thanks for this update, I'll let the engineers know. Curious, before you run the testmy.net tests are you selecting the 25 MB test file size?
Hi Liz-
I am using the 21 Mbs dwnload . Thanks
As of 10/18, our showroom system is back up to ~ 40 Mbps down and ~ 3 up (Beam 55-Northern California).
Good News Alan, Hope they can get the rest of Beam 55 up to what we had.;)
