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New Gen5 WiFi doesn't work reliably
I recently upgraded to the Gen5 system. I was excited that they now included a WiFi router. Everything seemed to work just fine when I first set it up. Both the 2.4 and 5 GHz seemed to work just f...
Good morning mmollinet,
Our engineers have recently rolled out the update to one gateway for observations before determining whether to deploy to all gateways. We will be checking in with the engineers daily next week for an ETA for the nationwide update release and let you know as soon as we have news to share.
Your patience and understanding are much appreciated.
If the 5G radio is not reliable then perhaps a hardware recall will be required. And if HughesNet continues to lease/sell a product with a known flaw they could run afoul of the Federal Trade Commission.
Or, they could simply disable the 5Ghz radio and remove that as a feature of the product, and be clear. They advertised it as having wifi, not as having a 5Ghz radio.
