Forum Discussion

Kellyc4kes's avatar
Kellyc4kes
New Poster
5 years ago

No connection!!

Hello, i currently have no connection at all to the internet. My modem is blinking. I have tried to do a reset and to also unplug, waited, and plugged back in. Wondering if it is my modem or outage??
no connection
Performance
  • Liz's avatar
    Liz
    5 years ago

    Good morning Kellyc4kes,

     

    Just following up on your site. I see the site visit was successful in getting you back online! If you have any other concerns, feel free to drop by the community again.

     

    Thanks,

    Liz

     

Kellyc4kes's avatar
Kellyc4kes
New Poster
Weather is good here. There was a tornado a couple hours away in Arkansas, and im in Missouri. Trying to figure out if its an outage or my modem is shot..
robinloraditch's avatar
robinloraditch
Junior
5 years ago

Thanks for the quick reply.   How are you currently replying to these messaged? Hughes or from another provider?

  • Kellyc4kes's avatar
    Kellyc4kes
    New Poster
    5 years ago
    Im using my phone data
    • Liz's avatar
      Liz
      Moderator
      5 years ago

      Good morning Kellyc4kes,

       

        Welcome to the community and thank you for posting.​​​​​​ I pulled up your account and I 'm glad to see we've already scheduled a tech visit for you this Friday. If you still have any other concerns after the visit, please don't hesitate to contact us again.

       

      Thanks,

      Liz

       

    • Liz's avatar
      Liz
      Moderator
      5 years ago

      Good morning Kellyc4kes,

       

      Just following up on your site. I see the site visit was successful in getting you back online! If you have any other concerns, feel free to drop by the community again.

       

      Thanks,

      Liz