No Internet
I think I'm on Day #3 without internet. The other issue is I also have zero phone service at home (live in the boonies) so I can't even call to troubleshoot while I'm at home. Last time this happened...
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The good news is, it's always a lot easier to fix the modem and the dish than it is to repair the ground stations! 🤣🤣🤣
I hope they can figure out what's going on with your modem. Remember to leave it plugged in so the reps here can communicate with it. Also, keep a list of what the error messages are.
Still no internet. There was a code of 21.1.5. but then it went back to the 12.7.1. Code. All lights are on except system and transmit.
At this point I would say you need a tech and/or a new modem. The HughesNet reps probably won’t be here until Monday, so your best bet may be to call the 800 number.
