Forum Discussion

mreynolds7714's avatar
mreynolds7714
New Poster
4 years ago

Not working properly

Got my install yesterday and net not working properly. I have blue skies but even a youtube video will only go 5-10 seconds and stop. Netflix wont load at all.  I dont know if this is an installment ...
Performance
  • maratsade's avatar
    maratsade
    4 years ago

    OK, so the code shows the equipment is working properly. I hope things look better tomorrow after the update.

mreynolds7714's avatar
mreynolds7714
New Poster

The code is showing 0.00. I have since talked to a tech and they told me the first 24 hours there is an update installing. There was also a gateway issue they are looking into. Thanks for your response. 

maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

OK, so the code shows the equipment is working properly. I hope things look better tomorrow after the update.