Forum Discussion
Once again connected without internet
We had a bad storm here last night and while for the worst of it our internet worked fine. Once the storm was over and only strong winds remained we lost our service. I have reset the modem multiple ...
Thank you for reaching out to us and I am sorry to hear this. It is true that satellite signals are susceptible to being interrupted during periods of adverse weather. If cloud coverage is causing the connection to be lost, we would be happy to run diagnostics on your system to make sure there isn't an underlying alignment or signal problem. Just send us a private message with the phone number on your account to get started. You can do this by licking my username.
-Damian
