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EmilyDunsing's avatar
EmilyDunsing
New Member
6 years ago
Solved

Outage

Is there a way we can see if there is an area outage? Our internet keeps going in and out.
Performance
  • Liz's avatar
    Liz
    8 years ago

    Good morning BirdDog,

     

    Yes, I've also noticed since yesterday that your diagnostics showing your current status look fine, however, another set of diagnostics we use show a slow, but steady decline in your alignment over the past months, so I figure we get that straightened out before it gets worse.

     

    -Liz

EmilyDunsing's avatar
EmilyDunsing
New Member
6 years ago
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Oh wow, we are in TX...didn't think the gateway would be in MT. It appears to be working now. Hopefully it stays this way so I can finish the day up at work. Thank you again!
maratsade's avatar
maratsade
Distinguished Professor IV
6 years ago
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The gateways are always in another state. Good that it got fixed so quickly!

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The gateways are always in another state. Good that it got fixed so quickly!

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The gateways are always in another state. Good that it got fixed so quickly!

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It appears to be working now. Hopefully it stays this way so I can finish the day up at work. Thank you again!","body@stringLength":"174","rawBody":"Oh wow, we are in TX...didn't think the gateway would be in MT. It appears to be working now. Hopefully it stays this way so I can finish the day up at work. Thank you again!","isEscalated":null,"postTime":"2020-04-03T12:20:31.275-04:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":1,"repliesCount":2,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:122024_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2735},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:122027":{"__typename":"ModerationData","id":"moderation_data:122027","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:122027":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:16464"},"id":"message:122027","revisionNum":1,"uid":122027,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:122024"},"conversation":{"__ref":"Conversation:conversation:122011"},"subject":"Re: Outage","moderationData":{"__ref":"ModerationData:moderation_data:122027"},"body":"

You're welcome, Emily! Glad to see you're back online. I did just get a report a couple minutes ago confirming that engineering resolved this. Thank you for your patience!

\n\n

 

\n\n

-Liz

\n\n

 

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You're welcome, Emily! Glad to see you're back online. I did just get a report a couple minutes ago confirming that engineering resolved this. Thank you for your patience!

\n\n

 

\n\n

-Liz

\n\n

 

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