Outgoing email being rejected.

Hi Kirk,

Thanks for reaching out, I'm sorry to hear about what happened with HTS, that is certainly unusual as we don't currently have an issue with outbound mail. We'll bring this up with HTS as that should not have happened.  

I can help you with your e-mail concerns. Let's try these steps first to see if the issue clears up:

Go ahead and please clear your browser's cache and cookies, then see if the issue persists.  

If no change, reset your HughesNet password and try again. You can reset your password by logging out of MyHughesNet, then clicking the "Forgot Password?" link on the login screen.

Now let's check your e-mail client's settings; did you try the settings MarkJFine suggested? Did they make a difference?

If not, use these outbound settings:

Outbound Server: email.hughes.net

Port 587

try with SSL Authentication required

Do the issues persist after updating these settings?

If yes, let's create a new HughesNet e-mail address for testing, and add it to your e-mail client.

Use the same settings provided above and let me know if the issue persists with this test account.

If you still can't send e-mail, reset the password for this test account and let me know if that makes any difference.

Your cooperation, patience, and understanding are much appreciated.

Thanks,

Liz

Edit:
Just adding that us community mods are going to be out of the office for Thanksgiving break, so I'll get back to your reply next week.