Forum Discussion

Oletrapper's avatar
Oletrapper
Freshman
6 years ago

Please close your browser message.

I have searched for an answer but found none. My problem: When logging out of any/all hughes email accounts, system continues to cycle and finally a message box appears that says, "Please close your...
Performance
  • Liz's avatar
    Liz
    6 years ago

    Good morning Liz,  When I click on OK it takes me back to the Hughes home screen. That used to happen automaticly when I click on Logout of email account. It happens with mozilla firefox and crome

     

    Good morning Oletrapper,

     

    Thank you for confirming. This is normal; when I clicked the OK button I'm also taken back to the HughesNet homepage.

GabeU's avatar
GabeU
Distinguished Professor IV

Oletrapper 

 

To add pictures via the Photo tab...

 

If using Windows, press the Windows button and the Print Screen button at the same time to save your screenshot.  Then, when replying, click the Photos button in the reply header, click "Choose Files", then, in the Screenshots folder, which should be in the Pictures folder by default, select whatever the screenshot is you want to add.  Then click Open and it should upload the screenshot, then click Done and it will then be added to the message body.   

 

If there is personal information that you need to delete or hide in the screenshot, you can use Windows Paint to edit the picture.  

Oletrapper's avatar
Oletrapper
Freshman
6 years ago

Good morning again Gabe,  I followed the instructions of using the windows button and print screen at the same time to save the "Please close your browser" message. I do not have a Screenshots folder in my pictures. I did however find the save in Custom destinations folder which was/is a .ms file. I tried that and photos button above won't accept that file type. Only jpg,mpg,etc.

I tried this with the windows=print screen and alt+print screen. Neither would work. I am using Windows 7 and have Mozilla Firefox or Crome. Those are the only 2 browsers I use.  I'll keep playing with it. Thanks again. OT

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    6 years ago

    Oletrapper 

     

    That's interesting.  I'm so used to using one method for taking and posting screenshots that I'm not very familiar with the others, of which I just learned there are a few, such as having it temporarily saved to the clipboard so you can paste it into a message body, which sounds like the method you normally use.  To be honest, I didn't even know you could do that.  

     

    In the end, though, you were able to get the picture posted, and that's what matters.  :)

     

    Edit:  I just tried it with both Firefox and Chrome and the "Please close your browser" box popped up for me, too.  I clicked OK and it took me to the HughesNet homepage.  With the second one (Chrome) I manually closed the page after clicking OK.  

     

    I'm pretty sure that it's just there as a reminder to close the open page when you're finished, and making you click OK is a way to verify that you've seen the message.  :)