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Customer with extremely poor service
Although I'm not a new customer (been with Hughesnet for about 10 years), I too have seen unacceptable latency issues and poor network performance in the evenings.
I too am using the Gen5 Modem on...
Hi Cal,
I just spoke with an engineer and got confirmation that network adjustments have been implemented and have improved performance overall. I see in your recent testmy.net test results that you're getting pretty good speeds. Do you still have other concerns with your service with which we can help?
Beams are a function of geographical location,m not assignment.
Tweaks or changes to your individual server within the gateway are possible.
So what your're saying is that I'm stuck with sub-par performance on this Beam until/if the issues can be corrected?
Appreciate the information but it is not an answer I was hoping for.
