I didn't need to wait a couple days. The problem is still ongoing.
At 2:00 AM it started right back up again despite the new modem.
I tried to run a speed test but after being stuck in a loading loop for more than 10 minutes I stopped trying to get the results.
I don't know what the problem is. Maybe it's something to do with the dish itself. I only know that I'm the only one on the computer at this hour, the weather is not bad, I still have data in my "Bonus Zone" but I can barely get pages to load right without getting stuck in a loading loop or needing to be refreshed and watching videos even on the lowest quality settings is basically impossible. We've been HughesNet customers for several years now and are very familiar with the drop in speed associated with the Fair Usage Policy, the reception problems that can be experienced with bad weather but this isn't what the service is normally like under the same conditions and it's not something I can fix on my own.
Trying to run the speed test again gives me this:
Just to show a refreshed look at the current and hourly diagnostics at 3:00 AM:
I would just like it fixed so I can get back to enjoying the service I'm used to.
