Forum Discussion
I haven’t had internet all day.
Transit /receive / system lights are all off. What’s going on? It’s a little cloudy but direct tv which is usually bad about clouds is working fine
pmtroutok,
Looks like we need to replace the modem and the ODU. I have scheduled a technician to visit the site, make any necessary replacements, and check the wiring. Your Dispatch is currently scheduled for Friday, Sep 28, 2018 between 08:00 AM-11:00 AM. If you need to reschedule the visit, please call us at 866-347-3292.
Thank you,
Jay
pmtroutok,
I see that this is your first post, so welcome to the community! As for your modem, were you able to power cycle it as GabeU suggested?
Thank you,
Jay
You may hear from Jay tomorrow. The Hughesnet employees are off now.
pmtroutok,
Looks like we need to replace the modem and the ODU. I have scheduled a technician to visit the site, make any necessary replacements, and check the wiring. Your Dispatch is currently scheduled for Friday, Sep 28, 2018 between 08:00 AM-11:00 AM. If you need to reschedule the visit, please call us at 866-347-3292.
Thank you,
Jay
