Forum Discussion

MisJulie72's avatar
MisJulie72
Freshman
5 years ago

Internet is abysmal but the privacy and security issues are far worse

I’ve had HughesNet for exactly 1 month. I use WiFi for my phone. No TV’s at all right now. So far I’ve called customer service at least 5 times and the tech has been to my house 3 times. The lagging a...
Data Management
Performance
MisJulie72's avatar
MisJulie72
Freshman
Yes Sir, I’m aware that it’s a billing issue and I am taking care of it. But why is my account information (billing or otherwise) being popped up on non-related or non-authorized persons phones? It’s not even popping up on my phone or email. And I was specifically told by the rep last night that they can’t control who gets it, just that anyone with access to my WiFi will get it. How is this not a major issue?
  • MisJulie72's avatar
    MisJulie72
    Freshman
    5 years ago
    Thank you Jay I really do appreciate your help and information. And I appreciate everyone’s help in understanding what’s going on here.

    I’ll be looking more into this because dishing out account holder’s personal or business related matters to just anyone is not ok.