Forum Discussion
Just got Gen5, new router is losing internet over and over again.
I spent hours troubleshooting my issue with tier 1 support today, useless scripted support. Finally at 10 till 5 she agreed to escalate it. Now I'm waiting for advanced support to call me back. So, he...
Hrm, you may want to look into using the Parental controls in the modem to limit things, along with Norton DNS... It's not that the DNS settings are being bypassed, it's that OpenDNS depends on knowing what IP you are behind... Sadly, we aren't given a publicly routable IPv4 address and things such as OpenDNS don't usually work well.
If you know a little bit about FreeBSD and the such... I would urge you to look into setting PFSense + Squid + SquidGuard up on your network as a local firewall/proxy. Some pretty powerful stuff once you get the hang of it.
Well, its still stable, this is frusturating behavior to say the least. I have re-enabled wireless, 5GHz only for my office and plugged in a Netgear for the rest of the household.
I did notice while troubleshooting that for a little bit my computer would get the external IP of the device, then switch to the private lan address. That seems to be settled out now.
FYI, I set my lease to 1 day.
I was able to replicate the problem when I disabled IPV6 Automatic, also noted this in the logs, look at the dates:
I just noticed this... Look at the dates:
Dec 31 19:01:08 (none) user.warn [igmpproxy main] igmpproxy[1191]: [acceptV3GroupReport] Group Record [2]: Record Type=2
Dec 31 19:01:08 (none) user.warn [igmpproxy main] igmpproxy[1191]: [acceptV3GroupReport] Group Record [1]: Multicast Address=224.0.0.253
Dec 31 19:01:08 (none) user.warn [igmpproxy main] igmpproxy[1191]: [acceptV3GroupReport] Group Record [1]: Num src=0
Dec 31 19:01:08 (none) user.warn [igmpproxy main] igmpproxy[1191]: [acceptV3GroupReport] Group Record [1]: Aux Data Len=0
Dec 31 19:01:08 (none) user.warn [igmpproxy main] igmpproxy[1191]: [acceptV3GroupReport] Group Record [1]: Record Type=2
Dec 31 19:01:08 (none) user.warn [igmpproxy main] igmpproxy[1191]: [acceptV3GroupReport] Group Record [0]: Multicast Address=224.0.0.253
normanchilds2 That is not appropriate, please read the community guidelines and terms of service located here: https://community.hughesnet.com/t5/About-the-Community/bd-p/AboutCommunity
normanchilds2, please review the Community Guidelines: https://community.hughesnet.com/t5/About-the-Community/Community-Guidelines/td-p/73099
Thank you.
Hrm, you may want to look into using the Parental controls in the modem to limit things, along with Norton DNS... It's not that the DNS settings are being bypassed, it's that OpenDNS depends on knowing what IP you are behind... Sadly, we aren't given a publicly routable IPv4 address and things such as OpenDNS don't usually work well.
If you know a little bit about FreeBSD and the such... I would urge you to look into setting PFSense + Squid + SquidGuard up on your network as a local firewall/proxy. Some pretty powerful stuff once you get the hang of it.
BirdDog wrote:normanchilds2, please review the Community Guidelines: https://community.hughesnet.com/t5/About-the-Community/Community-Guidelines/td-p/73099
Thank you.
Good thing is, abusive posts like the one by normanchilds2 can now be reported to the mods.
Don't mess with the IPv6 setting...
As far as those error logs, they can pretty much be ignored. The unit doesn't know the time/date untill after it has contacted the NOC, if it's somewhat freshly rebooted it could be showing old information. The other errors I can't explain, I get them as well but performance seems fine? It's probably something similar to other wireless routers where it logs any little hiccup that doesn't always matter.
But yeah, don't mess with the IPv6 settings... Leave them enabled on the modem, otherwise this will happen... "I did notice while troubleshooting that for a little bit my computer would get the external IP of the device, then switch to the private lan address."
That aside... does the system still seem stable and working right? If not, Liz will have to run diagnostics on your terminal when she pops into the office tomorrow.At the moment it seems ok, but the behavior is still concerning to me. It seems that with IPV6 enabled OpenDNS does not work, it must bypass the defined DNS settings. I am working with an additional router internally attemping to lock down the connection a bit to keep my kids focused during school hours.
Not a bad idea, was simply hoping I could stick with OpenDNS, but a firewall/proxy like you mentioned may make sense.
why you allways complaining ive got gen5 and i havent had any problems at all been good so far yall complain about everything shut up **bleep** its sat no cable dumb asses
As has been stated, your response is in violation of the Community Guidlines. Not only that, it's COMPLETELY uncalled for.
