Transmit error code 12.1.9 and more.
For the last two weeks we have been having random internet dropouts and super slows speeds even with our priority data while the system control system has been sending out error codes 11.2.2 , 11.2.5...
Forum Discussion
Thank you for reaching out to us. I am sorry to hear you are experiencing this and I would love to help. Please private message me the phone number associated with your account so I can locate you in the system and begin remote troubleshooting. You can do so by clicking this link https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/76644 .
Also, when it comes to technicians and contractor companies, they normally will not respond to you without an official work order being present. You would need to have a tech appointment set up by us and wait to hear from the third party tech to begin corresponding. -Damian
I ended up calling the official support line again and we now have a repair tech coming on Tuesday to hopefully fix these issues.
