Forum Discussion
Voice service and Internet will not work with Cisco ATA after Storm, Internet Spotty Through Modem
Hello~Last night (4/1) during and after storm, our internet and voice were down. All cell phones and laptops work with HT2000W Modem powered up and ATA Router powered down/disabled, but when we try t...
I wonder if the storm fried your ATA router. Sounds like something may have happened to your modem too.
Hopefully the reps on this site can help you with this. Likely one or more will be around tomorrow during business hours. I hope they get back to you quickly.
Thank you, it is very strange. Is this forum the best way to get ahold of tech support for possibly a new ATA or a service call? We can't use our phone and do not get cell service to talk to anyone. Should I post another service ticket somewhere or does this forum contact tech support?
