Forum Discussion
Repairs to Dish LNB
Gabe
Thanks for the link. Item 12 provided the explaination. Looked every place except at the policy. Our equipment was installed in 2008 and upgraded one time which was several years ago. We are long past any warrenty. Equipment has been through several hurricanes, just have to be more dilligent checking the LNB after storms. Furstrating that the Hughes tech didn't reference the policy item 12, would have kept my blood pressure down!
The $125 service charge is standard, and yes, it's to cover the time and travel of the technician. The equipment warranty is for 24 months after installation, but the cost of the tech visit is covered only during the first six months of that warranty period. However, whether weather damage is covered under that warranty I don't know, so warranty coverage may not apply. That caveat may be irrelevant for your particular situation, as I don't know how long you've had your equipment, but I mention it for others who may read this thread.
The warranty period is discussed in the HughesNet Subscriber Agreement, which you can read here.
Gabe
Thanks for the link. Item 12 provided the explaination. Looked every place except at the policy. Our equipment was installed in 2008 and upgraded one time which was several years ago. We are long past any warrenty. Equipment has been through several hurricanes, just have to be more dilligent checking the LNB after storms. Furstrating that the Hughes tech didn't reference the policy item 12, would have kept my blood pressure down!
