Forum Discussion

Kafka's avatar
Kafka
Sophomore
8 years ago
Solved

Signal Strength fade, now no connection

Hello. I need some assistance.   My signal strength has been rapidly falling over the last couple months.   After installation last summer, it was up around the mid 80's and everything worked OK....
Performance
  • Kafka's avatar
    Kafka
    8 years ago
    The Timeless technician has appeared and has fixed the problem(s). The Timeless technician was on time, was of a professional demeanor, and was well-equipped with an impressive array of tools on an awesome web-harness toolbelt that may have included a hovercraft function. Otherwise, he used my not-very-good ladder to get to the dish. Yay. The Timeless Communications technician deserves a gold star. I was impressed. Thanks, Liz
Liz's avatar
Liz
Moderator
8 years ago

Sure thing, Kafka. I've sent you another PM. Be safe!

Liz's avatar
Liz
Moderator
8 years ago

OK, there weren't any slots available for me to select, so the assigned local dealer e-mail you to arrange an appointment date. For your reference, your case number for this is 114034072. If you have any other concerns, feel free to reach back out in the community.

 

 

  • Kafka's avatar
    Kafka
    Sophomore
    8 years ago

    Great.

     

    I await email from the technician.

     

    Thanks again, Liz.

     

     

    • Liz's avatar
      Liz
      Moderator
      8 years ago

      You're welcome, thanks for letting me know! I pulled up your account and looks like the local dealer was assigned last night; it is Timeless Communications!

       

    • Kafka's avatar
      Kafka
      Sophomore
      8 years ago

      Still waiting for email...

       

       

      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        8 years ago

        You may want to call Timeless Communications yourself -- would save time.