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JJRHN's avatar
JJRHN
Freshman
6 years ago
Solved

Slow downloads and text message with images

I’ve run multiple speeds tests and amazed at the stated “download” speeds, but consistently wait for items to load. Particularly frustrating are iMessages with any photo or images attached. In a recen...
Performance
  • Liz's avatar
    Liz
    7 years ago

    Good morning MrCRJP,

     

      It's been a while since we last heard from you, so we will close this thread. I also just ran diagnostics on your site and everything looks fine. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

     

     

JJRHN's avatar
JJRHN
Freshman
6 years ago
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The OP (me) was responded to, but I still contend I was not specifically directed to confirm in a written response to her. As stated above, mind reading is not a prerequisite and I’ll wait for a response from the moderator 🤫
maratsade's avatar
maratsade
Distinguished Professor IV
6 years ago
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Hopefully you'll hear from someone come Monday....

 

JJRHN wrote:
The OP (me) was responded to, but I still contend I was not specifically directed to confirm in a written response to her.
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downloads and text message with images","id":"message:117738","revisionNum":1,"repliesCount":29,"author":{"__ref":"User:user:95303"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:117738"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:117738"},"body@stripHtml({\"truncateLength\":200})":"I’ve run multiple speeds tests and amazed at the stated “download” speeds, but consistently wait for items to load. Particularly frustrating are iMessages with any photo or images attached. In a recen...","body@stringLength":"418","rawBody":"I’ve run multiple speeds tests and amazed at the stated “download” speeds, but consistently wait for items to load. Particularly frustrating are iMessages with any photo or images attached. In a recent “text chat” with HughesNet, after the standard un plug and plug in again request, was informed that iMessage may not be compatible with the system. At $150 a month with download caps, I’ve about had it. Suggestions??","kudosSumWeight":0,"postTime":"2019-12-22T00:14:28.987-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:117738_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":11082},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:117738":{"__typename":"Conversation","id":"conversation:117738","solved":true,"topic":{"__ref":"ForumTopicMessage:message:117738"},"lastPostingActivityTime":"2020-03-02T09:58:14.889-05:00","lastPostTime":"2020-03-02T09:58:14.889-05:00","unreadReplyCount":29,"isSubscribed":false},"ModerationData:moderation_data:117738":{"__typename":"ModerationData","id":"moderation_data:117738","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:117738_1":{"__typename":"Revision","id":"revision:117738_1","lastEditTime":"2019-12-22T00:14:28.987-05:00"},"ForumReplyMessage:message:119536":{"__typename":"ForumReplyMessage","id":"message:119536","conversation":{"__ref":"Conversation:conversation:117738"},"author":{"__ref":"User:user:21490"},"revisionNum":1,"uid":119536,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Slow downloads and text message with images","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:119536"},"parent":{"__ref":"ForumReplyMessage:message:119529"},"body":"

Hopefully you'll hear from someone come Monday....

 

JJRHN wrote:
The OP (me) was responded to, but I still contend I was not specifically directed to confirm in a written response to her.
","body@stringLength":"240","rawBody":"

Hopefully you'll hear from someone come Monday....

 

JJRHN wrote:
The OP (me) was responded to, but I still contend I was not specifically directed to confirm in a written response to her.
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Good morning JJRHN,

\n\n

 

\n\n

Engineering has completed the rollout nationwide so please let me know if you are still having this issue with iMessage. If you are, please let me know specifially what is giving trouble, i.e. can't send text/media and/or can't receive text/media.

\n\n

 

\n\n

  Your cooperation, patience, and understanding are much appreciated.

\n\n

 

\n\n

Thanks,

\n\n

Liz

\n\n

 

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2020-02-28T11:50:57.431-05:00","lastPublishTime":"2020-02-28T11:50:57.431-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":12075},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:117738/message:119932","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"458","rawBody":"

Good morning JJRHN,

\n\n

 

\n\n

Engineering has completed the rollout nationwide so please let me know if you are still having this issue with iMessage. If you are, please let me know specifially what is giving trouble, i.e. can't send text/media and/or can't receive text/media.

\n\n

 

\n\n

  Your cooperation, patience, and understanding are much appreciated.

\n\n

 

\n\n

Thanks,

\n\n

Liz

\n\n

 

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