Forum Discussion

JJRHN's avatar
JJRHN
Freshman
5 years ago

Slow downloads and text message with images

I’ve run multiple speeds tests and amazed at the stated “download” speeds, but consistently wait for items to load. Particularly frustrating are iMessages with any photo or images attached. In a recen...
Performance
  • Liz's avatar
    Liz
    5 years ago

    Good morning JJRHN,

     

    Engineering has completed the rollout nationwide so please let me know if you are still having this issue with iMessage. If you are, please let me know specifially what is giving trouble, i.e. can't send text/media and/or can't receive text/media.

     

      Your cooperation, patience, and understanding are much appreciated.

     

    Thanks,

    Liz

     

JJRHN's avatar
JJRHN
Freshman
Thanks
Liz's avatar
Liz
Moderator
5 years ago

Good morning JJRHN,

 

Engineering has completed the rollout nationwide so please let me know if you are still having this issue with iMessage. If you are, please let me know specifially what is giving trouble, i.e. can't send text/media and/or can't receive text/media.

 

  Your cooperation, patience, and understanding are much appreciated.

 

Thanks,

Liz

 

  • JJRHN's avatar
    JJRHN
    Freshman
    5 years ago
    Just sent 2 photos .. it appears to have been resolved! Thx
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    Liz , I'm still having this issue with iMessage on the HN network (works fine on other networks). Can't send images; they hang until I try from a different network.

     

    Liz wrote:

    Good morning JJRHN,

     

    Engineering has completed the rollout nationwide so please let me know if you are still having this issue with iMessage. If you are, please let me know specifially what is giving trouble, i.e. can't send text/media and/or can't receive text/media.

     

      Your cooperation, patience, and understanding are much appreciated.

     

    Thanks,

    Liz

     

     

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    Good morning JJRHN,

     

    Thank you for letting me know, glad to hear it's resolved for you now! Feel free to drop by the community again if you have any other concerns.

     

    Thanks,

    Liz

     

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    Hi Maratsade,

     

    Thank you for letting me know it's not yet resolved for you, let's continue this discussion in your thread. I'll go ahead and close this one since it's resolved for OP.

     

      Your cooperation, patience, and understanding are much appreciated.

     

    Thanks,

    Liz