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Trijfree's avatar
Trijfree
Freshman
2 years ago

Slow inconsistant connection

My connection is terrible. My equipment was just replaced. I spent 45 minutes on the phone with support yesterday and kept being told everything is good. Here are the test results. As you can see that...
Damian's avatar
Damian
Moderator
2 years ago
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maratsade2

 

We are getting conflicting reports about beam 68. Currently it is not on the list of degraded beams but was on the day I originally replied to the posts. It looks like your specific issues were escalated pretty highly so I'm sure Liz will update you soon. Hopefully beam 68 no longer being on the list means they are making progress. The OP has a perfectly running system and only appears to be affected by poor device signal and throttled speeds.  -Damian

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maratsade
Distinguished Professor IV
2 years ago
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It's a very odd thing with my site. The equipment seems to be just fine, but speeds tank after 10 am.  The issue has been escalated, and I'm sure someone will fix things soon. 🤞

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Below are my results. graph results at: https://testmy.net/quickstats/Tjfree Date format: D M d Y @ g:i:s a Type Test Size Score Mbps Score MB/s Username Computer ID ISP / Host Extra Identifier Test ID Thu Jul 06 2023 @ 12:28:14 pm UP 4 MB 1.32 0.17 Tjfree 2.12148E+13 hughes_network_syste 60----ford-va-us 2KyNnBvmW Thu Jul 06 2023 @ 12:27:28 pm DN 25 MB 1.42 0.18 Tjfree 2.12148E+13 hughes_network_syste 60----ford-va-us fNiFSCXXg Thu Jul 06 2023 @ 11:53:37 am UP 1.3 MB 1.32 0.17 Tjfree 2.12148E+13 hughes_network_syste 60----ford-va-us 0hjkC5JRC Thu Jul 06 2023 @ 11:52:24 am DN 25 MB 1.51 0.19 Tjfree 2.12148E+13 hughes_network_syste 60----ford-va-us t281fLEWf Thu Jul 06 2023 @ 11:49:36 am UP 4 MB 2.03 0.25 Tjfree 2.12148E+13 hughes_network_syste 60----ford-va-us gh4X7xI-n Thu Jul 06 2023 @ 11:49:00 am DN 2.3 MB 1.2 0.15 Tjfree 2.12148E+13 hughes_network_syste 60----ford-va-us xRKF4PZe6 Thu Jul 06 2023 @ 11:46:42 am DN 2.3 MB 2.37 0.3 Tjfree 2.12148E+13 hughes_network_syste 60----ford-va-us 0x2ernmTm Thu Jul 06 2023 @ 11:30:54 am DN 25 MB 0.42 0.05 Tjfree 2.12148E+13 hughes_network_syste 60----ford-va-us RbEFwJ6ZB","kudosSumWeight":1,"postTime":"2023-07-06T12:39:34.057-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:140216_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":8649},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:140216":{"__typename":"Conversation","id":"conversation:140216","solved":false,"topic":{"__ref":"ForumTopicMessage:message:140216"},"lastPostingActivityTime":"2023-07-17T18:29:23.893-04:00","lastPostTime":"2023-07-17T18:29:23.893-04:00","unreadReplyCount":26,"isSubscribed":false},"ModerationData:moderation_data:140216":{"__typename":"ModerationData","id":"moderation_data:140216","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:140216_1":{"__typename":"Revision","id":"revision:140216_1","lastEditTime":"2023-07-06T12:39:34.057-04:00"},"ForumReplyMessage:message:140276":{"__typename":"ForumReplyMessage","id":"message:140276","conversation":{"__ref":"Conversation:conversation:140216"},"author":{"__ref":"User:user:21490"},"revisionNum":1,"uid":140276,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Slow inconsistant connection","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:140276"},"parent":{"__ref":"ForumReplyMessage:message:140275"},"body":"

It's a very odd thing with my site. The equipment seems to be just fine, but speeds tank after 10 am.  The issue has been escalated, and I'm sure someone will fix things soon. 🤞

","body@stringLength":"255","rawBody":"

It's a very odd thing with my site. The equipment seems to be just fine, but speeds tank after 10 am.  The issue has been escalated, and I'm sure someone will fix things soon. 🤞

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maratsade2

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\n

We are getting conflicting reports about beam 68. Currently it is not on the list of degraded beams but was on the day I originally replied to the posts. It looks like your specific issues were escalated pretty highly so I'm sure Liz will update you soon. Hopefully beam 68 no longer being on the list means they are making progress. The OP has a perfectly running system and only appears to be affected by poor device signal and throttled speeds.  -Damian

","body@stringLength":"690","rawBody":"

\n

 

\n

We are getting conflicting reports about beam 68. Currently it is not on the list of degraded beams but was on the day I originally replied to the posts. It looks like your specific issues were escalated pretty highly so I'm sure Liz will update you soon. Hopefully beam 68 no longer being on the list means they are making progress. The OP has a perfectly running system and only appears to be affected by poor device signal and throttled speeds.  -Damian

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