Forum Discussion
Solution is not a solution for spam emails
This is the 3rd time I have asked for help, and Liz's last response to me on February 19 stated that my problem with spam emails had been solved. She said the offending IPs had been blocked, and I sh...
Hi nitaclay,
Thank you for your patience, I just got off the phone with our e-mail admins, got a top guy looking into your account and seeing what we can do for now. In the long term, our e-mail admins have already been testing out a different spam control which has been looking a lot more promising than the current one. We will likely see this new one implemented soon, so I hope to see a significant difference by then.
-Liz
Good morning nitaclay,
Thank you for your patience, I've just gotten word that the switch has been made. We should expect better spam filtering now moving forward.
-Liz
Hi nitaclay,
Thank you for posting, that is definitely frustrating, I'm sorry to hear this is happening again. Spammers always find ways to circumvent spam controls and such. I've escalated this to our e-mail admins to see if they have any special insight into what's going on with this latest attack. Until then, marking as spam is the only way to help our spam controls to learn and prevent these from happening to others.
I'll post back once I hear any news to share.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Hi nitaclay,
Thank you for your patience, I just got off the phone with our e-mail admins, got a top guy looking into your account and seeing what we can do for now. In the long term, our e-mail admins have already been testing out a different spam control which has been looking a lot more promising than the current one. We will likely see this new one implemented soon, so I hope to see a significant difference by then.
-Liz
Please keep me updated on the progress! I'm glad to know it is being worked on!
Good morning nitaclay,
Thank you for your patience, I've just gotten word that the switch has been made. We should expect better spam filtering now moving forward.
-Liz
Oh, Liz! Thank you, thank you, thank you!! I went from 79 spam emails on the 26th, 107 on 3/27, 82 on 3/28 to 12 today, and that was earlier this morning. I have received 0 this afternoon! I am beyond thrilled! Hope the spammers are blocked for good!
