Forum Discussion
Spam emails
In just the last few weeks, I have started receiving HUNDREDS of spam emails every day. Up until that time, I hardly ever received any. It does no good to mark them spam. What is going on with Hughes...
Good morning folks,
Thank you for your continued feedback, I'm sending these up to management who is keeping an eye on all this. They've also issued an official response:
We are aware that some customers are experiencing a significant increase in SPAM messages to their Hughes.net email addresses. Our engineers are working to resolve the issue as quickly as possible.
We apologize for the inconvenience this influx of unwanted messages has created and encourage you to flag them as SPAM to remove them from your inbox. Marking messages as SPAM also helps improve the filtering algorithms. Simply click the checkbox next to any SPAM messages and then click the shield icon in the upper right corner of the menu bar.Please let us know if you're seeing any improvement now, there have been some changes recently. Looking forward to your feedback.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
just a few I added to the blocked list that keep showing up
- admin@acrey.milastle.com
- admin@milastle.com
- admin@ngeh.haterentes.com
- reply@tearostupp.com
- return@caseri.planetomed.com
- return@cpav.themoduthe.com
- return@jordingliked.com
- x9kdnvwo@ngeh.haterentes.com
BlockRemove
Same here! I've been blocking these for days, and they continue to come!
There is no reason whatsoever, that anyone here (paying customer) should be doing anything. This is not the customers fault for marking it or not marking, or putting it in one file or another. To suggest we should be doing anything other than paying our bill in a timely manner is absurd, unless of course, Hughes would like to pay me by the hour to do so, then I guess it's negotiable.
We, the paying customer, shouldn't be doing anything but enjoying our email experience hassle free.
There is clearly gross incompetence, bordering on negligence, for this to continue.
Does Hughesnet need the number for the Herjevec group? 1-877-275-5549
Hughes needs them, or some 14 year old kid from the valley to help.
What excuse will there be tomorrow?
Today, 2 spam emails came through - spammers are either off or someone fixed something :smileyvery-happy:
Yes, very few on Wednesday. Then today, many spam emails again--except now they are from different web addresses than before and have different subject lines.
