Forum Discussion

russyoung2676's avatar
russyoung2676
Sophomore
8 years ago

State code 2.2.2 (aged odu)??

This message has been on a couple days now. I have the new gen 5. Currently my system is running great with download speeds of 25mbps but like I said currently! I have had intermittent issues with con...
Performance
  • russyoung2676's avatar
    russyoung2676
    8 years ago

    Hi Amanda. The technition was able to fix the issue. He ended up putting a whole new system in. Thanks for all your help!!

Amanda's avatar
Amanda
Moderator

Hi russyoung2676,

 

I've created the order but coincidentally it looks like your local tech has the same schedule as you. I am working with our installations department here to see if we can get someone with a more flexible schedule. 

 

~Amanda

Amanda's avatar
Amanda
Moderator
8 years ago

russyoung2676

 

Please check your private messages shortly for scheduling options.

 

Thanks

Amanda

  • Amanda's avatar
    Amanda
    Moderator
    8 years ago

    Hi russyoung2676

     

    Just wanted to check in and see how everything went. I don't see state code 2.2.2 in your logs after the technician visit. Hope all is well now!

     

    ~Amanda

    • russyoung2676's avatar
      russyoung2676
      Sophomore
      8 years ago

      Hi Amanda. The technition was able to fix the issue. He ended up putting a whole new system in. Thanks for all your help!!