Forum Discussion
System good but no internet
I’ve had no internet twice in last two days. First time two days ago there was an error, got disconnected from CS while troubleshooting, gave up to have dinner. Somehow problem fixed itself. Yesterd...
Just lost signal code 12.1.9 , this was install in Jan 29th, 2024. Lasted 10 minutes then internet resumed. What does code mean?
It means there are many transmission errors taking place. This code is typically associated with weather at the gateway or at your location. Weather can refer to cloud coverage, rain, wind, ice, etc. The code goes away after a short while if conditions improve. If the code remains for several hours, call the customer service number.
