Forum Discussion

brahn's avatar
brahn
Freshman
2 months ago

System is good, but speeds are 0.1 mbps

My account is current, I have plenty of data, all lights are functional on my modem/router, the sky is clear, and my system dashboard is all green and good. Any other reason my download speeds are only 0.1 mbps for the last several days? My internet is almost unusable. Please help.

 

https://testmy.net/db/br_E09W23

 

 

Performance
  • brahn's avatar
    brahn
    Freshman
    2 months ago

    Still only getting 0.1 Mbps all weekend. Just now the system showed code 12.1.12. What could this mean? Help please. We need internet for school and work!

    • Remy's avatar
      Remy
      Moderator
      2 months ago

      brahn,

       

      Thank you for reaching out! We appreciate your patience, as our social media offices are closed during the weekends. Are you still experiencing these speed issues?

       

      Thanks,

      Remy

      • brahn's avatar
        brahn
        Freshman
        2 months ago

        Hi Remy!

        Yes, our internet is still only 0.1 mbps.