Forum Discussion

malnpam's avatar
malnpam
New Poster
9 days ago

System light out on modem. A reset has been done a couple of times with no success.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    I suggest calling the 800 number. They can remotely check the modem and walk you through any needed steps to restore connectivity. 

  • malnpam,

     

    Thanks for reaching out! It appears that this is your first post. Welcome to the Community! We'd love to help take a look into your service issue. However, I was unable to locate your account through your Community profile. Please send us a private message at the link attached below with your account number or a phone number attached.

     

    https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

     

    Thanks,

    Remy