Forum Discussion
Transmit / Uplink Problem
My Hughes system has started having transmit problems (state code 12.1.9) today. I rebooted the HT2000W modem once, when we lost internet access all together, and it helped to clear the problem for ab...
David,
You are currently on our older Gen4 Power Pro plan, which is advertised at speeds of up to 10mbps download and up to 2mbps upload. Our Gen5 plans are where we offer 25mbps down and 3mbps up, and I'd strongly recommend calling in to 1-866-347-3292 for more information on a possible upgrade to it!
Thanks,
Remy
They're probably fine. The problem may be at your gateway or it may be issues with your beam. What beam are you on?
David_78933 wrote:
My modem and radio were both replaced two years ago. I would hope those major components would last more than two years, but...? It's definitely hot here in Texas this week, but it gets this hot every summer.
Satellite Name EchoStar-17-NAD Gateway ID 9 Beam ID 52
MIS - Missoula, Montana
There used to be a map of the older sat's beams.
maratsade wrote:There used to be a map of the older sat's beams.
SatBeams has the beam footprints for all of HughesNet's current sats, I believe. This includes the now corrected footprints for the ES19, as well as those for the ES17 and Spaceway 3 satellites. I'm not sure about the older ones that they leased capacity from, however. Granted, they don't have maps that show all of the beams at the same time like the one you're referring to, but you can see the footprint of each beam individually.
